Technical Support.

Technical support is a key strength for Marcolin Covering. We support customers during the purchase and continue to do so during the use of our covering systems. We offer a professional, qualified and prompt service, backed by our local support network.

Can we help?

You can speak to one of our operators Monday to Friday 
from 08:00 to 12:30 and 13:30 to 17:30. 

We recommend having your covering’s serial number handy to speed up the request process.

The serial number can be found on the second bow on the driver’s side and at the front of the gearings. 

Are you a haulier?

We want to be by your side, from the purchase of your transport covering to post-sale needs. With direct technical support and the Marcolin Service Point network, we’re always with you on the road.

  • We are on the road with you
  • Quick issue resolution
  • Fast spare parts and maintenance service

Are you a builder?

Specialised technical support to meet the needs of body manufacturers and find solutions that enhance the performance of covers and make the installation quick and precise.

Assistance that continues post-sale, supporting you in supporting hauliers and their maintenance and problem solving needs through a widespread network of qualified Service Points.

  • Co-design and customization
  • After-sales support
  • Dedicated technical and commercial documentation

Are you a Workshop?
Become a Marcolin Service Point.

Joining the Marcolin Service Point network means benefitting from specific training and constant, direct technical assistance, both during and after the sale, to provide quick and efficient responses to hauliers who cannot afford long technical downtimes of their vehicles. Expand your business by working with us! Together, we can grow your customer base and enhance service quality.

  • Training and consultancy
  • Exclusive offers for our Service Points
  • Quick issue resolution

Marcolin Covering Technical Assistance:
When numbers have a soul.

100%
REQUESTS HANDLED
WITHIN THE DAY
≥98%
Call centre requests
successfully closed
≥98%
SPARES DELIVERIES ON TIME

Manuals and price lists (PDFs).

Specific manuals and data sheets of our products are available to assist our customers in their choices:

  • Technical data sheets
  • Installation manual
  • User manual
  • Online spare parts list
Can we help?

You can speak to one of our operators Monday to Friday 
from 08:00 to 12:30 and 13:30 to 17:30. 

We recommend having your covering’s serial number handy to speed up the request process.

The serial number can be found on the second bow on the driver’s side and at the front of the gearings. 

Contact us
Do not hesitate to contact us – one of our experts will handle your request.


Opening times: 8:00 - 12:00 / 13:30 -17:30
(closed Saturday and Sunday)

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